“It was a great experience, things ran smoothly, and the communication was our way! From what I hear, we are different than other RMCs because we are really involved and we want to know what’s going on with the services. A few of the best things were: coordinating HHG process and recap emails. I know that might sound silly but when there is so much going on a progress report helps the employee see that we are checking things off the list.”
