Relocation service packages and support
Choose the right relocation package
Adleo offers flexible relocation service packages designed for different employee needs, life stages, and budgets, from standard support through to premium, high-touch moves. Each package can be adapted to your relocation policy and destination.
All packages combine core relocation services such as temporary accommodation, home finding, and settling-in support, with a single point of contact to coordinate the move from start to finish.
Standard Relocation Package
From £1,500 + VAT
Best for: Individual employees and couples on a budget who still need structured destination support.
This package combines temporary accommodation, long-term rental home search, and essential settling-in assistance.
It is ideal for straightforward moves where the focus is on securing suitable housing quickly and handling practical registrations with efficient, guided support.
Enhanced Relocation Package
From £1,950 + VAT
Best for: Families relocating with children who need extra time on the ground and broader local insights.
The enhanced package adds a one-day area orientation to temporary accommodation, a one-day home search, and upgraded settling-in assistance.
It supports family decision-making on neighbourhoods and everyday life while keeping the move on schedule.
School search can be added as a separate service where required.
Premium Relocation Package
From £2,500 + VAT
Best for: Senior hires, complex moves, or time-pressed employees who need maximum on-the-ground support.
The premium package includes temporary accommodation, a one-day area orientation, a two-day home search, and essential settling-in assistance.
It gives assignees more viewing time, deeper local guidance, and additional support to secure the right home and settle with confidence.
Build-your-own package breakdown
Best for: Lump-sum policies or employees who need tailored, pick-and-mix services.
Adleo can configure a tailored relocation package using individual services such as home search, school search, departure support, or tenancy management.
This approach works well where employees receive a lump sum and want expert help in priority areas.
For lump-sum or custom policies, Adleo’s flexible support starts from individual service pricing, allowing tailored combinations without fixed bundles. This suits varied employee needs or budget constraints.
How it works:
- Core building blocks: Select from services like unaccompanied home search or school search.
- Add-ons for completeness: Include settling-in services, tenancy management, or cultural training for integration. Combine with temporary housing for a full journey.
- Pricing and coordination: Transparent quotes based on scope; single point of coordination manages everything. No minimums – perfect for one-off hires or project teams. Excludes government fees or third-party costs like visas.
- Benefits: Aligns with lump-sum allowances, maximising value while providing expert input where needed. Total customisation ensures compliance and employee satisfaction.
Area Orientation
Area orientation gives employees and families an on-the-ground introduction to their new location, covering neighbourhoods, housing norms, transport, and local amenities.
It is ideal before or alongside home search to refine location choices and manage expectations.
Home Finding: Accompanied Rental Search
Accompanied home search supports employees in finding and securing a suitable rental property, with market research, viewing coordination, and negotiations handled by an experienced consultant.
It is designed to reduce search time and help avoid costly rental mistakes.
Unaccompanied and Virtual Home Search
Unaccompanied and virtual home search options support employees who prefer remote coordination or cannot attend viewings.
Adleo manages research, viewing scheduling, and negotiations, providing summaries and recordings so assignees can make informed decisions from wherever they are.
Purchase Home Search
Purchase home search supports employees planning to buy rather than rent, combining property search, expert guidance, and coordination with mortgage and legal providers.
It helps buyers navigate the UK market with realistic expectations and clear next steps.
Essential and Enhanced Settling-in Assistance
Settling-in support focuses on practical tasks after arrival, from opening bank accounts to arranging utilities and local registrations.
It reduces early-stage stress and ensures employees can focus on their role rather than administration.
School Search and Education Guidance
School search programmes help families identify and secure appropriate education for their children, covering state, independent, and international options.
The focus is on matching schooling to the child’s needs, curriculum preferences, and commute.
Temporary Accommodation
Temporary accommodation support provides short-term, fully furnished stays so employees have a secure base while searching for a permanent home.
Properties are sourced within policy guidelines, budget, and preferred locations.
Departure Services
Departure services support employees at the end of an assignment, helping them exit their property correctly, cancel services, and maximise deposit return.
This reduces risk and admin for both the employee and employer.
Full Area Orientation Breakdown
- Pre-visit needs assessment to understand budget, commute, family needs, and lifestyle preferences.
- Curated itinerary with an area consultant, covering key residential areas.
- Explanation of local rental norms, application processes, and timescales.
- Visits to everyday facilities such as supermarkets, medical centres, parks, leisure venues, and culture-specific amenities.
- Orientation content tailored to the assignee’s interests, such as schools, places of worship, or specialist shops.
Full Home Finding Breakdown
- Initial needs assessment call and confirmation of property criteria.
- Market research 24–48 hours before viewings to reflect current availability.
- Scheduling and itinerary for a focused viewing day with an area consultant.
- Guidance on dealing with estate agents and landlords, plus offer strategy.
- Lease negotiations to secure favourable terms and rental pricing.
- Support with referencing, deposit payment, and non-legal review of key lease terms.
- Move-in day support including check-in and set-up of utilities, media, council tax, and insurance.
Full Unaccompanied & Virtual Home Search Breakdown
- Unaccompanied home search with market research and viewing scheduling.
- Virtual home search where an area consultant attends viewings, records walkthroughs, and provides commentary.
- Curated property lists aligned with criteria, shortlisting, and itinerary management.
- Post-viewing summary reports, recordings, and recommendation notes.
- Assistance with offer submission, referencing, lease review, and move-in logistics.
- Needs assessment covering purchase budget, locations, and long-term plans.
- Market research and property shortlist 48–72 hours prior to viewings.
- Accompanied viewing day with local insight on pricing, demand, and area factors.
- Support with offer submission and negotiation within defined scope.
- General guidance on mortgage routes and referrals to brokers if requested.
- Guidance on appointing conveyancers and a step-by-step outline through to completion.
- Utility and media set-up once contracts exchange and the move is confirmed.
Full Purchase Home Search Breakdown
Full Settling-in Services Breakdown
- Support with UK bank account opening and understanding everyday payments.
- Local GP and dentist registration guidance and information on emergency healthcare procedures.
- Advice on driving licence exchange, parking permits, and public transport options.
- Help sourcing furnishings, domestic help, and local services.
- For enhanced programmes, broader local insights and tailored recommendations for family lifestyle and integration.
- Needs assessment call to understand ages, curriculum preferences, and any special requirements.
- Explanation of the UK education system and relevant local options.
- Shortlist of suitable schools with key information, inspection ratings, and admissions details.
- Guidance on application processes and timelines, plus support with forms where appropriate.
- Where possible, coordination of school visits, subject to academic year and availability.
- Additional information on wraparound care, clubs, and other services as required.
Full School Search Breakdown
Full Temporary Accommodation Breakdown
- Confirmation of approved criteria, locations, and length of stay.
- Sourcing up to three suitable serviced apartments or furnished options.
- Negotiation of terms and coordination of booking and invoicing.
- Arrival coordination including key collection arrangements and check-in information.
- Notice served to landlords or agents in line with lease terms and timelines.
- Advice on cleaning, repairs, and handover requirements to protect the deposit.
- Coordination of utility, council tax, banking, and subscription cancellations or deregistrations.
- Support with check-out inspection and negotiation with landlords or managing agents.
- Support with deposit disputes and follow-up to secure agreed refund amounts.
Full Departure Services Breakdown
- Arrange temporary accommodation: Confirmation of criteria and sourcing up to three suitable furnished options within budget. Negotiation of terms, booking coordination, and key handover support for a seamless arrival (up to 3 weeks standard).
- Long-term rental home search (1 day): Initial needs assessment, 24–48 hours of market research, and a focused viewing day with an area consultant. Includes guidance on estate agents, basic offer support, and post-viewing referencing assistance.
- Essential settling-in assistance: Practical help with bank account opening, GP registration, utilities setup, and local information packs. Covers driving licence advice and sourcing basic furnishings to get employees operational quickly.
- Arrange temporary accommodation: As in standard, with options for family-sized units and extended stays if needed (up to 4 weeks). Includes concierge coordination for arrivals with children.
- Area orientation (1 day): Pre-visit assessment and a tailored itinerary covering residential areas, transport links, amenities, and family-friendly spots. Accompanied by a consultant for Q&A on housing norms and daily life.
- Long-term rental home search (1 day): Enhanced research and viewing support, with family-specific criteria (e.g., proximity to parks or schools). Includes lease negotiation basics and move-in utility setup.
- Enhanced settling-in assistance: Builds on essentials with family-focused guidance, such as child-friendly local services, emergency procedures, and broader recommendations for integration.
- Arrange temporary accommodation: Premium options with flexible durations, including high-end serviced apartments and family amenities like kitchens or workspaces. Full booking and arrival logistics.
- Area orientation (1 day): In-depth tour with personalised elements, such as cultural sites, commute simulations, and detailed market overviews. Consultant provides ongoing Q&A post-tour.
- Long-term rental home search (2 days): Extended viewings over two days, with thorough research, advanced negotiation for optimal terms, full referencing, and non-legal lease review. Includes virtual shortlisting if needed.
- Accompanied settling-in assistance: Comprehensive practical support, including bank setup, healthcare registrations, transport options, and sourcing professional services like cleaners or tutors.


