UK mobile phone numbers are essential for employees relocating to the United Kingdom. Having a local number helps you stay in touch with colleagues and friends and is often required for arranging other important services, from banking to utilities.
At Adleo Relocation, we recognise the significance of a hassle-free move. We’ve developed this comprehensive guide to assist you in obtaining a UK phone number. Whether you’re interested in a pay-as-you-go plan or a long-term contract, we’ll outline your options and offer advice to help you secure the best deal for your needs.
This guide will provide you with a clear understanding of how to get connected efficiently, allowing you to concentrate on the exciting aspects of your new life in the UK.
Understanding UK Mobile Phone Services
There are two primary options for UK mobile phone services: contract deals and Pay As You Go (PAYG). Here’s a detailed look at each:
Contract Deals
A mobile phone contract is a long-term agreement with a network provider, typically lasting 12, 18, or 24 months. These contracts offer various plans combining data, text, and call allowances.
Pros:
- Wide choice of handsets, including the latest models
- Lower upfront cost for the handset
- Predictable monthly charges
- Often include better data and call packages
Cons:
- Requires a UK credit check
- Early termination fees
- Commitment to a long-term plan
Pay As You Go (PAYG)
PAYG is a flexible option where you purchase credit upfront for calls, texts, or data. This is popular among expats due to its simplicity and lack of paperwork.
Pros:
- No long-term commitment
- No UK credit check required
- Control over spending with no unexpected charges
- Immediate use of a UK number upon arrival
Cons:
- Must purchase a handset separately
- Higher upfront costs for handsets
- May have higher per-minute or per-GB costs compared to contracts
Virtual UK Mobile Phone Numbers
Virtual phone numbers, offered by services like Skype or Google Voice, are a viable option in today’s digital world. These can be used through smartphone apps or computer software.
Benefits:
- Set up before arriving in the UK
- Lower costs, especially for international calls
- Flexibility to use on multiple devices
Note: Some UK services may not accept virtual numbers for verification purposes.
Dual SIM Phones
If you want to keep your existing number while also having a UK number, consider using a dual SIM phone. This allows you to:
- Keep your home country number active
- Add a UK SIM card (either contract or PAYG)
- Manage both numbers on one device
eSIM Technology
For newer smartphones, eSIM technology offers a modern solution. eSIMs are built into your device and can be activated without a physical SIM card.
Benefits:
- Easy switching between providers
- Ability to have multiple numbers on one device
- No need to wait for a physical SIM card to arrive
UK Network Types and Compatibility
Before choosing a provider, ensure your phone is compatible with UK networks:
- The UK has extensive 4G coverage, and 5G is available in select urban areas.
- 3G networks are being phased out.
- Frequency bands in the UK include:
- 4G: 800MHz (Band 20), 1800MHz (Band 3), 2100MHz (Band 1), 2600MHz (Band 7)
- 5G: 3400MHz (Band n78) and 3600MHz (Band n77)
Note: Some Asian and American handsets, particularly budget US models, may not be compatible with UK and European networks. You may need to purchase a new handset in the UK if your phone isn’t compatible.
Considerations for Relocating Employees
As a newly arrived expat, you may face challenges in obtaining a mobile phone contract:
- Credit Checks: Most contracts require a UK credit history, which you may not have.
- Proof of Address: You may need to provide proof of a UK address, which can be difficult if you’ve just arrived.
Alternatives:
- Start with a PAYG plan and transition to a contract later.
- Use a guarantor (such as an employer or family member) for a contract.
- Build your credit history through other means (e.g., a UK bank account or utility bills).
UK Mobile Network Providers
Here’s a list of major network providers and popular MVNOs (Mobile Mobile Virtual Network Operators) in the UK:
- EE
- O2
- Three
- Vodafone
- SKY (MVNO)
- SMARTY (MVNO)
- Giffgaff (MVNO)
- ID Mobile (MVNO)
- Tesco Mobile (MVNO)
- Asda Mobile (MVNO)
- Lebara Mobile (MVNO)
Each provider offers different plans and services, so compare them based on your specific needs and location in the UK.
Comparison Resources
To make an informed decision, consider using these comparison websites:
Final Thoughts on UK Mobile Phones
At Adleo Relocation, we recommend researching providers and their coverage in your area of relocation. It’s also worth asking your employer if they have preferred providers or corporate plans you can join.
Remember, having a local phone number is more than just a practical necessity – it’s a key step in making the UK your new home. If you need assistance setting up your UK phone number or have questions about other aspects of your relocation, don’t hesitate to reach out to our team at Adleo Relocation. We’re here to ensure your transition to life in the UK is as smooth as possible.
Speak to one of our experts or send a message today and find out how we can add value to your relocation programme.
